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Go Russia Guestbook - Customers' Holiday Experience

We learn and improve all the time as a result of our customers’ feedback. We are very happy to have served thousands of happy customers who traveled with us.

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  • Tailor-made
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Any region
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  • Altai
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  • Nizhny Novgorod
  • Novgorod the Great
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  • Suzdal
  • Transsibirean
  • Ukraine
  • Ural Mountains
  • Vladimir
  • Vladivostok
  • Volga Delta
  • Volgograd
  • Yekaterinburg

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We thrive on feedback! Every client receives a questionnaire asking about their experience with Go Russia, from the initial enquiry to total holiday satisfaction. 
Tripadvisor Reviews
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Customer's Video Interview
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Your Feedback
Please browse our guestbook below. To respect your privacy all names are encoded.
Epic Trans-Mongolian: St. Petersburg - Moscow - Yekaterinburg - Irkutsk - Baikal - Mongolia - Beijing (TS-15)

Everything went exactly to schedule, drivers were there to pick us up as indicated, guides were always there at the allotted time. Trains departed/arrived on time. We had no issues at all on the journey. James Evans, September 2018

22 October 2018 Highlights of Trans-Siberian: Moscow - Kazan - Yekaterinburg - Novosibirsk - Irkutsk (TS-27)

Something I have to highlight is the service that provides Olga in Novosibirsk as a city guide. She was the best person I have ever met. Tilly Harris, September 2018

17 October 2018 4-Star Russian River Cruise - Moscow - Golden Ring - St. Petersburg - 12 Days (CR-45)

We sailed on the Chernyshevsky. It was very clean and there were optional activities to keep us occupied if we didn't want to watch the scenery pass by. Corey Brady, September 2018

17 October 2018 Cruise - Along The Volga: St. Petersburg - Volgograd - Rostov - 16 Days (CR-51)

What I valued most was the prompt and helpful communication with GoRussia in the initial booking of the holiday, the checking of visa applications and subsequently in the lead up to the holiday. Having a named contact person within GoRussia was important. The website provides a great deal of very useful information. Organisation is very efficient. Jayden Harrison, September 2018

17 October 2018 Cradles of Russian History: Moscow & St. Petersburg (CB-22)

I thought the guides were informative. I learned a lot about Russia. I am glad I went to Russia to see it for myself. I wished I had gone to Volgograd (Stalin), visit more of the eastern Russia, to see less visited sites like Magnitogorsk, Russian tractor factories used during WWII ear, and some of the gulags used during the Soviet era. Harrison Nixon, September 2018

17 October 2018 Trans-Mongolian East-West: Beijing - Ulan Bator - Baikal - Yekaterinburg - Moscow - St. Petes (TS-17)

Go Russia was efficient and responsive to all my enquiries, I would like to mention Julia who was exceptionally helpful in answering all my enquiries and assurances given to a single female traveller. Jelena at the Visa office was also very helpful, thank you. I would recommend Go Russia without any hesitation and would definitely use them again. As a single female traveller, I would recommend travelling first class. though safety in numbers if travelling second, accommodating snoring or discomfort from one other passenger is better than 3 other passengers. Also found second class too claustrophobic. Would also recommend travel to Gobi desert before mid-September, as many Ger Camps were closing down in the last week- very cold and uncomfortable as 2 of the Ger Camps did not have stoves for fire. An awesome trip overall- well organized with lots packed in, thank you Go Russia Olivia Bevan, September 2018

17 October 2018 Explore Russia Visa Free by Ferry from Helsinki: St. Petersburg - Moscow - 5 days (CB-28)

It really was a wonderful experience and the guides were terrific. I will definitely be recommending to my friends. I was wondering about the big delay we had starting though. We were over three hours departing on the ferry and starting the tour. This is not your fault of course but is it true we can seek compensation from the ferry company or someone for the delay? Yasmin Kennedy, September 2018

17 October 2018 Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

I found the organisation and the thoroughness of arrangements excellent, and the Go Russia reps always very helpful and reassuring. My trip unfortunately got off to a bad start by my missing the outgoing flight, due to the Piccadilly Line strike on the day (27 Sept) which caused horrendous traffic delays to Heathrow. But Go Russia quickly and efficiently organised an alternative flight for me - for which many thanks. As a result nothing significant of the trip was lost. The trip was hugely interesting and fulfilled a decades long ambition I have had to visit Russia. I certainly want to return. Sam Dawson, September 2018

12 October 2018 Best of Moscow & St. Petersburg Guided Tour (CB-17)

Super organisation, on time and reliable William Nash, September 2018

12 October 2018 Great Russian Discovery: Golden Ring (Russian Province), Moscow & St. Petersburg (CB-06)

Guide in St Petersburg (Tatiana) was one of the best I've ever had. Guides in Veliky Novgorod and Golden Ring (Alyssa) were also good. Balance of included activities and free time in St Petersburg was very good. Train from Veliky Novgorod to St Pets seemed needlessly early. Good that the visa processing fees were included in trip price but process of getting a visa was more confusing than we expected considering the emphasis Go Russia places on this in their advertising. Oscar Rowe, September 2018

12 October 2018

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