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Go Russia Guestbook - Customers' Holiday Experience

We learn and improve all the time as a result of our customers’ feedback. We are very happy to have served thousands of happy customers who traveled with us.

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Hero Cities of Russia - Volgograd, Moscow and St. Petersburg - Timeless Monuments to Heroic Russian People (CB-27)

Well organised, good itinerary, excellent and friendly tour guides. Lydia Gill, April 2019

19 April 2019 Epic Trans-Mongolian: St. Petersburg - Moscow - Yekaterinburg - Irkutsk - Baikal - Mongolia - Beijing (TS-15)

Most of my experience was excellent with only a few issues that lowered my overall satisfaction. I felt most of the accommodation was very good. Loved the hotels in St. Petersburg and Yaketerinberg, but the stay at the ger in Mongolia was the best ever. Nikolaya's B&B was also fantastic. The entire property was so very clean and comfortable and the banya experience was unparalleled! Nikolaya was a hoot and we all enjoyed the peacefulness of this location. We were also so pleased to be able to hire him to do our laundry. Although all our guides (with the exception of Dorge in Mongolia) shared a lot of information and seemed very educated about the tours, our guides in Moscow (Nadia), Yaketerinburg (Olga) and Beijing (Judy) were fantastic, especially Judy in Beijing. She was so fun and sweet. I would have loved to spend more time with her. Walking on the Great Wall was fantastic. That really was something and somewhere that I wished we had spent more time. Even an extra 1/2 hour. Charlie Anderson, February 2019

19 April 2019 Classical Trans-Mongolian: Moscow - Irkutsk - Baikal - Mongolia - Beijing (TS-01)

We had an incredible time on our Go Russia trip! The communication with the staff in the run-up was prompt, clear, helpful and reassuring and we were giving all the information and assistance we needed to prepare for our trip. All of the arrangements worked out perfectly - from transfers to tour guides to accommodation and activities - we honestly couldn't have asked for a better, more exciting, adventurous and enjoyable holiday. We would 100% recommend Go Russia! Charlie Anderson, March 2019

19 April 2019 Best of Moscow & St. Petersburg Guided Tour (CB-17)

We thought your tour was well put together. Everything ran smoothly. We have recommended it to others. The tour guide in moscow was excellent. The van drivers were excellent too. Freya Wade, February 2019

29 March 2019 Epic Trans-Mongolian: St. Petersburg - Moscow - Yekaterinburg - Irkutsk - Baikal - Mongolia - Beijing (TS-15)

This was a fantastic experience from start to finish. Would I undertake the trip again? In a heartbeat! <br /> The support from London was great and the organisation on-route excellent. The guides were all good and several were outstanding and really catered for our needs.<br /> Slightly nervous about the procedure for embarking on the train - don't be. Without exception, our on-route guides collected and delivered us from/to the appropriate platform.<br /> Be prepared for an adventure rather than a luxury holiday. The hotels were satisfactory and varied in quality - nothing to cause us to be upset in anyway but not memorable. The trains also varied in quality. But..... please don't let it put you off. The experience was wonderful and we met fabulous people of route who have since become friends.<br /> I was slightly disappointed in Beijing. Great Wall and views were fab but the city centre was VERY busy. Perhaps slightly unlucky that we were there over a national holiday and therefore it appeared that half of China had visited the city. Our guide was very knowledgeable but directed us to various outlets (lace, tea, jade etc) where he obviously received a good commission!<br /> St Petersburg was stunning and our guide really excelled. Moscow surprised me and again, fab. The National Park and the stay in a yurt blew me away. What wonderful people. We visited a local herder and his family. They provided us with local delicacies to try and then took us riding.<br /> Food supply on the stations is a little seasonal - don't rely on it. Equally, the dining car provision is variable and a tad expensive for what it is. Drinks onboard whilst reasonable, are far more expensive than in local bars. Take your own onboard.<br /> The officials can be officious but not unpleasant. A massive faff at the Chinese border as the train is readied for the onward journey. The immigration staff made all disembark and go through immigration control in the terminus (this doesn't always happen) and we queued for over 2 hours.<br /> Although I have given positive and negative indicators, I would love to do the journey again and have the most memorable of memories. Travel broadens the mind, limits prejudice.....and empties the pockets of course. However, it did change my view. prior to the journey I was a little concerned about travelling through Russia and China but needn't have worried. We had no worries about security and didn't suffer any issues whatsoever over the 3 weeks.<br /> <br /> Wet wipes are a must on the train as are your own loo rolls.<br /> We carried far too much luggage - every 'just in case' was catered for. The luggage storage under the seats in your carriage are small - don't take large bags. We paid for the first class upgrade on the train and in my opinion, it was worth every penny. First class does not equate to what you might consider as first class in the UK. If you are happy to mix with absolutely anyone - just be warned that the second class carriages are quite small and the 3 day spell would in my opinion, be a challenge. That said, friends were in a second class carriage and fortunate enough to be with fun people and had a great time. Thank you to the staff of Just Go Russia - loved it!<br /> Les Goodchild, September 18

28 March 2019 Best of Moscow & St. Petersburg Guided Tour (CB-17)

Everything that you said you would do was carried out as per the itinerary. The guides and transfer drivers were excellent and on time. Mark Owen, January 2019

26 February 2019 Cradles of Russian History: Moscow & St. Petersburg (CB-22)

What was planned was fulfilled - meeting up with taxis, guides etc. Chosen venues to visit were as wanted. Knowledge of guides excellent. Nicole Crawford, January 2019

06 February 2019 Cradles of Russian History: Moscow & St. Petersburg (CB-22)

Explanations and help in applying for visa. Clear instructions prior to trip. Good flights and connections. All meetings and pick-ups were on time as arranged and we always felt we were in safe hands. The guides were excellent. Helpful, knowledgeable and very interesting. Especially Natasha in St. Petersburg, who was so knowledgeable about are and Russian history. Hotels were well situated. Yasmin Bailey, January 2019

06 February 2019 Winter Romance and New Year Fun in the Russian Capitals (CB-10)

Programme, knowledge of guides, detail of arrangements, not having to arrange anything ourselves Eve Davison, January 2019

06 February 2019 Trans-Mongolian East-West: Beijing - Ulan Bator - Baikal - Yekaterinburg - Moscow - St. Petes (TS-17)

Punctual and knowledgeable guides made our tour into the trip of a lifetime Shannon Harding, October 2018

21 November 2018

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